Thank you for subscribing to DOTNET Internet Services anti-virus and/or junk mail protection services. Viruses and junk mail will be quarantined before they reach your computer, depending on the services you have subscribed for. 

Below are instructions on how to use the service effectively, but first it is important to stress that you are the only one that has access to your email when using your DOTNET Message Center. Nobody reads your email, and your email is not censored — you control your filtering preferences.

HOW TO USE YOUR DOTNET JUNK MAIL AND ANTI-VIRUS PROTECTION SERVICES

• LOG IN TO ACCESS YOUR DOTNET MESSAGE CENTER
• CHECK YOUR DOTNET MESSAGE CENTER FOR QUARANTINED EMAIL
• CONFIGURE YOUR SERVICES
• MONITOR YOUR MESSAGE CENTER ACTIVITY
• REVIEW YOUR NOTIFICATION OF QUARANTINED EMAIL

After you log in you will arrive at your Message Center where you can see if suspicious messages have been quarantined. You are the only one that has access to this password-protected site.

For any messages quarantined as junk email, you can:

1. Read the sender and subject of the suspicious messages, and select messages to DELETE or DELIVER. To delete or deliver messages "in bulk", select any messages using the checkbox next to each message or use the one checkbox in the header to select/unselect them all at once.

    

2. Read the body of the message by clicking on the subject line. You can then delete or deliver after you determine if the email is junk or legitimate:

   Delete: Deleting the message will keep it from reaching your in box. The message is moved to the Trash where it will expire after 14 days from when it first arrived in your DOTNET Message Center.

   Deliver: Legitimate email should be delivered to your in box. After you deliver a message, you'll receive a message asking whether to "approve" the sender(s) to your Approved Senders list - approving this will prevent future messages from that address from being quarantined in your DOTNET Message Center. NOTE: Delivered messages are also moved to the Trash once they are forwarded to your inbox.

CONFIGURE YOUR NEW DOTNET E-MAIL SERVICES
Your DOTNET e-mail services are activated with a standard configuration, but you can adjust your settings (like adjusting your Junk Email settings) at any time to better suit your personal preferences.

At the top of your DOTNET Message Center, click the link for the service you wish to configure. The link will display a green or red button to show whether the service is active or inactive, respectively.

Junk Email
Click the "Junk Email" link; if necessary, click the ON button to activate basic filtering.

You can additionally customize personal settings by clicking the following titles:

• Filter Categories
  Filter out potentially offensive email topics like "Get Rich Quick"; "Sexually Explicit"; "Racially Insensitive"; and "Special Offers". This setting heightens the sensitivity towards these specific categories.

• Filter Sensitivity
  DOTNET Junk Email filters are pre-set to Lenient, Moderate, or Aggressive by your email provider. We recommend you monitor how much legitimate email is quarantined and adjust your filter sensitivity accordingly to your comfort level, especially after you have "Approved" any critical senders beforehand.

• Blocked and Approved Senders
  You can block or approve specific senders ("user@company.com") or domains ("company.com") by entering addresses manually. (NOTE: most professional spammers change their addresses often, making it difficult to block a specific junk email sender with this setting)

Virus Protection
If you have subscribed for this service, all of your messages are scanned for viruses. If a virus is detected, it is quarantined in your DOTNET Message Center and you will be sent an email notification. You can turn virus protection ON or OFF. DOTNET recommends having virus protection always turned on for safety.

MONITOR YOUR DOTNET MESSAGE CENTER ACTIVITY
Initially we suggest you monitor your DOTNET Message Center often. Because Postini "remembers and learns" from your interaction, your DOTNET Message Center will become more accurate with time. You can approve or block senders and adjust the filter tolerances to make the service more effective.

REVIEW YOUR NOTIFICATION OF QUARANTINED EMAIL
DOTNET will send a periodic notice of all junk mail held in your DOTNET Message Center. You can visit your DOTNET Message Center to review them, or take no action and the quarantined messages will be automatically deleted after 14 days.

QUESTIONS OR TECHNICAL PROBLEMS
Contact our technical support team at techsup@dotnet.com.
Forward any Junk Mail you may receive in your DOTNET mailbox to spam@dotnet.com for analysis!